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Frequently Asked Questions

Common questions.

What is the NHCI score?
The NHCI (NeverHodl Cycle Intelligence) is a number from 0 to 100 that shows where Bitcoin is in its market cycle. It combines 37 data points from blockchain activity, global economics, and market behavior into one clear reading. Low scores (near 0) indicate cycle bottoms. High scores (near 100) indicate overheated conditions.
What do the five cycle phases mean?
Bottom (0–35): Historically the best accumulation zone. Market sentiment is at its lowest.
Accumulation (35–45): Early recovery. Smart money is positioning.
Bull (45–65): Healthy uptrend with growing momentum.
Hot Zone (65–75): Elevated risk. Conditions are heating up.
NeverHodl™ (75–100): Extreme overheating. Historically the worst time to hold everything without a plan.
Is NeverHodl financial advice?
No. NeverHodl is an educational platform. We show you data, historical patterns, and where the cycle stands. We never tell you to buy or sell anything. All investment decisions are entirely yours.
How do I manage or cancel my subscription?
Go to your Profile page and click Manage Subscription. You can cancel anytime - your access continues until the end of your current billing period. No penalties, no questions asked.
Where does the data come from?
NeverHodl aggregates data from institutional-grade sources: CoinGecko (market data), Glassnode (blockchain analytics), FRED (Federal Reserve economic data), Alternative.me (sentiment), and Bloomberg (macro). All sources are publicly verifiable.
What does "NeverHodl" mean?
"HODL" is crypto slang for holding assets no matter what. NeverHodl challenges that idea - not because holding is bad, but because holding blindly through every phase of the cycle has historically cost people money. The name represents one specific zone (NHCI 75–100) where data shows it's time to protect your gains, not hold everything without a strategy.
What languages are supported?
NeverHodl is fully available in English, Spanish, and Portuguese. The entire platform - including articles, AI agents, and interface - adapts to your language automatically.
How is my data protected?
NeverHodl follows GDPR standards. We use encryption at rest and in transit, pseudonymized analytics, and never sell your data to third parties. You can delete your account and all associated data at any time from your Profile. Read our full Privacy Policy.
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